Privacy at CookyWeb.
This page explains what information CookyWeb may collect, why it is needed and how it is handled.
Last updated: September 2026
What information may be collected
If you send an enquiry, CookyWeb may collect your name, email address, the information you provide about your project and any files you choose to upload. Basic technical information such as IP address, browser details or security logs may also be recorded where needed to keep the website secure and working properly.
How your information is used
Your information is used to respond to enquiries, understand what you are asking CookyWeb to build, prepare quotes, communicate about a project and provide any services you later agree to purchase.
Uploaded files
If you upload spreadsheets, screenshots, documents or other project files, they are intended to be stored privately with your enquiry rather than sent around as email attachments. Access should be limited to CookyWeb and anyone genuinely needed to deliver the agreed work.
How long information is kept
Enquiry information and uploaded files should only be kept for as long as reasonably needed for the enquiry, an active project, record-keeping or legal obligations. Final retention periods will be set before the live enquiry system launches.
Third-party services
CookyWeb may use trusted providers for hosting, email delivery, payments, analytics or backups. Only the information needed for those services should be shared with those providers.
Cookies and analytics
If cookies or analytics are used, this page will be updated to explain what is used and why. Non-essential tracking should not be introduced without the appropriate notice or consent where required.
Your rights
Depending on the circumstances and applicable UK data-protection law, you may have rights to ask what personal information is held about you, request corrections, request deletion or object to certain uses of your information.
Security
Reasonable technical and organisational measures should be used to protect personal information and uploaded files. No online system can promise absolute security, but CookyWeb is designed to minimise unnecessary access and exposure.
Questions about privacy
If you have a question about your information or want to make a privacy request, use the contact form.